Hotel Guest Wish
Hotel Visitor Wish
When I visit the hotel, I would like to:
- enjoy the convenience of valet parking
- enjoy shopping in the arcade
- conveniently call for a taxi
- easily be able to locate the person I came to visit in the hotel areas
- enjoy the great ambiance and entertainment
Hotel Owner Wish
- be alerted about any moonlighting, unregistered usage of hotel room and facility
- to save energy and budget with alerts per department and hotel room type
- have the finest hotel ambiance and atmosphere as possible
- ensure that only valid cards are inserted in energy saving modules to guarantee guests’
- presence, save energy, monitor room readiness status, monitor AC trips, water leaks and light burns centrally.
- supply the maintenance department, management and security personnel with wireless telecommunication system to enable swift service response
- add more stars to my hotel, for higher room rates
- minimize utility bills and maintenance expenses
- add value and strengthen my property investment
- decrease my insurance premium by having a sale and fully secured building premises
- monitor and control cash in/out, generate full reports and transactions from all departments
- bill phone calls, minibar and other services promptly
- have a Smart Database with full information about regular clients’ proﬁle regarding gender.
- age, nationality, spending habits+ +
- provide guests‘ with the best comfort level by avoiding any form of discomfort
- keep an eye on all hotel areas and activities remotely
- completely monitor Staffs’ access, behavior, activities and attendance records
- have the best facilities for banquets, conferences and weddings with a complete audio visual and multimedia equipment
Hotel Management Wish
As member of the Hotel Management, I would like to:
- Provide guests with the best comfort level during their stay.
- Make all bills available directly for guests upon request.
- Grant the hotel guests with the ultimate convenience.
- Monitor room status and view service queue request aging reports.
- Have access to room availability and occupancy.
- Organize hotel room house keeping schedules.
- Have an easily accessible and accurate stall time and attendance reports and habits assess the guests’ proﬁle, visits and habits to provide a basis to evaluate and upgrade hotel services.
Pool & Garden Systems
Hotel Engineer Wish
As Engineering, I would like to:
- Be able to know about different hotel systems’ problems centrally.
- to be able flexibly to add modify Audio visual equipment setup as needed.
- to schedule advertisement and maintain broadcast
- to communicate with my maintenance team swiftly
- to be able to repair faults discretely without any client disturbance or contact
- To be alerted about any room required maintenance promptly online
- to be able to know the lights usage and replacement need with location list report
- to get alerts on filters and cleaning and systems maintenance based on run time usage and sensors
Hotel Staff Wish
As a hotel staff, i have many wishes at my work place. I wish to:
- Know that my managers are informed about my activities and service level
- to be able to know the total hours I worked and overtime i have completed
- to request vacation and leaves and know the opening spots
- to know my schedules and tasks
- to be able to communicate report and receive management requests directly